free product sample for orders above 20€

Data protection declaration

Responsible for data processing:

ZeoBent Handels GmbH
Weißen 2
D-07407
Uhlstädt-Kirchhasel
info@zeolith-bentonit-versand.de

Thank you for your interest in our online shop. The protection of your privacy is very important to us. Detailed information about the handling of your data is as below.

1. Access data and hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server merely automatically saves a so-called server log file which, for example, contains the name of the requested file, your IP address, date and time of the call, the amount of data transmitted and the requesting provider (access data) and documents the call.

These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our services. Pursuant to Art. 6 para. 1 sentence 1 section f of the General Data Protection Regulation (GDPR) (DSGVO), this serves to safeguard our legitimate interests in optimising the representation of our offer that are predominant in the context of a weighing up of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Third-party hosting services

As part of processing, a third party provider provides us with hosting and website presentation services. This serves to safeguard our legitimate interests in optimising the representation of our offer that are predominant in the context of a weighing up of interests. All data collected in the context of the use of this website or in the forms provided for this purpose in the online shop as described below are processed on its servers. Processing on other servers only takes place in the framework described here.

This service provider is located within the European Union or the European Economic Area.

2. Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide it to us in connection with your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, as these data are required for contract processing, or for processing your contact or opening of the customer account, in which you cannot complete the order and/or the opening of an account or will be unable to send the contact without these information. Data which is collected can be seen in the respective input forms. We use the data provided by you in accordance with Art. 6 Para. 1 sentence. 1 section b in the General Data Protection Regulation (GDPR) (DSGVO) for contract processing and processing your enquiries. After processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the storage periods under tax and commercial law, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this time period, which is permitted by law and information about this is available in this declaration. The deletion of your customer account is possible at any time and can take place either via message to the contact possibilities described below or via a function intended for it in the customer account.

3. Data transfer

In order to fulfil the contract in accordance with Art. 6 Para. 1 sentence 1 section b in the General Data Protection Regulation (GDPR) (DSGVO), your data is forwarded to the shipping company commissioned with the delivery, as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the order process, payment data collected for the processing of payments may also be forwarded to the credit institution commissioned with the payment and, if applicable, to payment service providers commissioned by us or to the selected payment service. In some cases, the selected payment service providers also collect this data themselves when an account is created. In this case, you must log in to the payment service provider with your access data during the ordering process. The data protection declaration of the respective payment service provider applies in this respect.

The same applies to the forwarding of data to our manufacturers or wholesalers in situations where they overtake the dispatch processes (warehousing business).

Data transfer to shipping service providers

If you have given us your express consent during or after your order, we will forward your e-mail address and telephone number to the selected shipping service provider on the basis of this pursuant to Art. 6 para. 1 sentence 1 section a in the General Data Protection Regulation (GDPR) (DSGVO) in order contact can be established before delivery for the purpose of notification or coordination of delivery.

Consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

DHL Paket GmbH Neue Poststraße 1 08496 Neumark

4. E-Mail Newsletter

E-mail advertising with subscription of the newsletter

When you register for our newsletter, we use the data required for this or separately communicated by you in order to regularly send you our e-mail newsletter on the basis of your consent pursuant to Art. 6 para. 1 sentence 1 section a of the General Data Protection Regulation (GDPR) (DSGVO).

You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After deregistration, we delete your e-mail address unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.

5. Use of data for payment processing

Identity and credit check when selecting Bill-pay payment methods

If you choose one of the payment options of our partner Billpay GmbH, you will be asked during the order process to consent to the transmission of the data required for processing the payment and an identity and credit assessment to Billpay in accordance with Art. 6 Para. 1 S. 1 section a of the General Data Protection Regulation (GDPR) (DSGVO). If you give your consent, your data (first and last name, street, house number, postcode, city, date of birth, telephone number and, in the case of a direct debit purchase, the specified account details), as well as the data in connection with your order will be transmitted to Billpay.

For the purpose of their own identity and credit assessment, Billpay or partner companies commissioned by Billpay transmit data to credit agencies and receive information and, where applicable, creditworthiness on the basis of mathematical-statistical procedures, the calculation of which includes address data. Detailed information on this and the credit agencies used can be found in Billpay GmbH's data protection regulations. Billpay GmbH uses the information received on the statistical probability of non-payment for a balanced decision on the establishment, implementation or termination of the contractual relationship.

Billpay may also use third party tools to detect and prevent fraud. Encrypted data obtained with these tools may be stored by third parties so that it can only be read by Billpay. These data are only used if you select a payment method of our cooperation partner Billpay, otherwise the data expire automatically after 30 minutes.

You can revoke your consent from Billpay at any time. However, Billpay may still be entitled to process, use and transmit your personal data, provided that this is necessary for the contractual payment processing or is required by law or is ordered by a court or an authority.

6. Integration of the Trustbadge Trusted Shop

The Trusted Shops Trustbadge is included on this website to display our Trusted Shops seal of approval and the collected evaluations, as well as to offer Trusted Shops products to buyers after an order.

This serves to safeguard our legitimate interests in optimising the representation of our offer that are predominant in the context of a weighing up of interests in accordance with Art. 6 Para. 1 sentence 1 section f of the General Data Protection Regulation (GDPR) (DSGVO), in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When the Trust Badge is selected, the web server automatically saves a so-called server log file, which contains for example your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten within seven days after the end of your page visit.

Further personal data will only be transferred to Trusted Shops if you have consented to this, decided to use Trusted Shops products after completing an order or have already registered for further use. In this case the contractual agreement between you and Trusted Shops applies.

7. Cookies and web analysis

To make visiting our website more attractive and to enable the use of certain functions, as well as to display suitable products or for market research purposes, we use so-called cookies on various pages. This serves to safeguard our legitimate interests in an optimised presentation of our offer in accordance with Art. 6 para. 1 sentence 1 section f of the General Data Protection Regulation (GDPR) (DSGVO), in the context of a balancing of interests. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us to recognise your browser on your next visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser in a way that you remain informed about the setting of cookies and can decide about their acceptance or exclusde the acceptance of cookies in certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You can find this information of respective browsers under the following links:

If cookies are not accepted, the functionality of our website may be limited.

If you have given your consent in accordance with Art. 6 Par. 1 sentence 1 section a of the General Data Protection Regulation (GDPR) (DSGVO), this website uses the so-called DoubleClick cookie for advertising purposes within the framework of the application of Google Analytics (see below), which will enable your browser to be recognised when visiting other websites. The information automatically generated by the cookie about your visit to this website is transferred to a Google server in the USA and stored there. The IP address will be reduced by activating IP anonymisation on this website prior to transmission within the Member States of the European Union or in other Party States to the Agreement in the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Google will use this information to compile reports on website activity and to provide other services related to website usage. This serves to safeguard our legitimate interests in optimising the representation of our offer that are predominant in the context of a weighing up of interests. Google may also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. At the end of our usage of Google DoubleClick, the data collected in this context will be deleted.

Google Double Click is a service of Google LLC. (www.google.de).

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. The current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can revoke your consent at any time for the future by deactivating the DoubleClick cookie via this link. You can also contact the Digital Advertising Alliance to find out how to set cookies and to make the relevant settings. Finally, you can set your browser so that you are informed about the setting of cookies and decide whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.

Use of Google (Universal) Analytics for web analysis

If you have given your consent in accordance with Art. 6 Par. 1 sentence 1 section a of the General Data Protection Regulation (GDPR) (DSGVO), this website uses Google (Universal) Analytics, a web analysis service of Google LLC (www.google.de) for the purpose of website analysis. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened prior to transmission within the Member States of the European Union or in other party states of the Agreement in the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser within the framework of Google Analytics is not merged with other Google data. At the end of our usage of Google Analytics, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. The current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plug-in, you can click this link to prevent future collection by Google Analytics on this website. An opt-out cookie is stored on your mobile device. If you delete your cookies, you must click the link again.

8. Online Marketing

Google AdWords Remarketing

We use Google Adwords to advertise this website in Google search results and on third-party websites. For this purpose, the so-called remarketing cookie from Google is set when you visit our website, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. This serves to safeguard our legitimate interests in optimising the representation of our offer that are predominant in the context of a weighing up of interests in accordance with Art. 6 Par. 1 S. 1 section f of the General Data Protection Regulation (GDPR) (DSGVO). At the end of our usage of Google AdWords Remarketing, the data collected in this context will be deleted.

Any additional processing will only take place if you have agreed with Google that your web and app browsing history will be linked to your Google Account and information from your Google Account will be used to personalise advertisements you see on the web. If you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. Google temporarily links your personal data with Google Analytics data to form target groups.

Google AdWords Remarketing is a service of Google LLC (www.google.de). Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. The current certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can disable the remarketing cookie via this link. You can also contact the Digital Advertising Alliance to find out how to set cookies and to make the relevant settings.

BingAds Remarketing

Through BingAds, this website is advertised on Bing, Yahoo, MSN search results and on third-party websites. When you visit our website, a cookie is set, which automatically uses a pseudonymous cookie ID and enables interest-based advertising based on the pages you visit. This serves to safeguard our legitimate interests in optimising the representation of our offer that are predominant in the context of a weighing up of interests in accordance with Art. 6 Par. 1 S. 1 section f of the General Data Protection Regulation (GDPR) (DSGVO). At the end of our usage of BingAds Remarketing, the data collected in this context will be deleted.

BingAds is a service provided by Microsoft Corporation (www.microsoft.com). Microsoft Corporation is headquartered in the USA and is certified under the EU-US Privacy Shield. A current copy of the certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield. 
You can disable the Remarketing-Cookie via this link. You can also contact the Digital Advertising Alliance to find out how to set cookies and to establish the relevant settings.

Google reCAPTCHA

To protect against the misuse of our web forms and spam, we use the Google reCAPTCHA service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: Google) within the scope of some forms on this website. By checking the manual input, this service prevents automated software (so-called bots) from carrying out abusive activities on the website. In accordance with Art. 6 Par. 1 S. 1 section f of the General Data Protection Regulation (GDPR) (DSGVO), this serves to protect our legitimate interests in the protection of our website from misuse, as well as in a trouble-free presentation of our online presence, which predominate in the context of a weighing of interests.
Google reCAPTCHA uses a code integrated into the website, a JavaScript, as part of the verification methods that enables an analysis of your use of the website, such as cookies. These automatically collected information about your use of this website, including your IP address, is usually transmitted to a Google server in the USA and stored there. Additionally , other cookies stored by Google services in your browser are evaluated by Google reCAPTCHA.
No personal data is read out or saved from the input fields of the respective form.

Google is certified under the EU-US Privacy Shield. A current copy of the certificate can be viewed here. As a result of this agreement between the US and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent Google from collecting the data generated by JavaScript or the cookie, as well as data relating to your use of the website (including your IP address) by preventing the execution of JavaScript or the setting of cookies in your browser settings. By doing this, you also prevent processing of abovementioned data. Please note that this may limit the functionality of our website for your use.
For more information about Google's privacy policy, please click here.

Our online presence on Facebook

Our presence on social networks and platforms serves to improve active communication with our current and prospective customers. We inform them about our products and current special offers.
When you visit our websites in social media, your data may be automatically collected and stored for market research and advertising purposes. So-called usage profiles are created from these data using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that presumably correspond to your interests. For this purpose, cookies are usually used on your terminal. The visitor behaviour and the interests of the users are stored in these cookies. This serves in accordance with Art. 6 Par. 1 S. 1 section f of the General Data Protection Regulation (GDPR) (DSGVO) to protect our legitimate interests, which outweigh our personal interests in an optimised presentation of our offer and effective communication with customers and interested parties. If the respective Social-Media platform operators request for a consent (agreement) for the purpose of data processing, e.g. with the help of a checkbox, this is the legal basis of the data processing in accordance with Art. 6 Par. 1 S. 1 section f of the General Data Protection Regulation (GDPR) (DSGVO).

If the aforementioned social media platforms are headquartered in the USA, the following applies: The European Commission has adopted a decision on appropriateness for the USA. This goes back to the EU-US Privacy Shield. A current copy of the certificate for the respective company can be viewed here.

For detailed information on the processing and use of the data by the providers on their pages, as well as a contact option and your rights and setting options for the protection of your privacy, in particular opt-out options, please refer to the providers' data protection information linked below. If you still need help, please do not hesitate to contact us.

Facebook: https://www.facebook.com/about/privacy/

Opt-out option: Facebook: https://www.facebook.com/settings?tab=ads

9. Sending evaluation reminders by e-mail

Evaluation reminder by Trusted Shops

If you have given us your express consent during or after your order in accordance with Art. 6 Para. 1 S. 1 sec. a of the General Data Protection Regulation (GDPR) (DSGVO), we will send your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Köln (www.trustedshops.de), so that they can send you an evaluation reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

10. Contact possibilities and your rights

As the concerned party, you have the following rights:

  • according to Art. 15 of the General Data Protection Regulation (GDPR) (DSGVO)the right to request information about your personal data processed by us to the extent described therein;
  • in accordance with Art. 16 of the General Data Protection Regulation (GDPR) (DSGVO) the right to demand the correction of incorrect or complete personal data stored by us immediately;
  • pursuant to Art. 17 of the General Data Protection Regulation (GDPR) (DSGVO), the right to request the deletion of your personal data stored with us, unless further processing is necessary
    • to exercise the right to freedom of expression and information;
    • to fulfil a legal obligation;
    • for reasons of public interest or
    • to assert, exercise or defend legal claims;
  • according to Art. 18 of the General Data Protection Regulation (GDPR) (DSGVO) the right to demand the restriction of the processing of your personal data if
    • the accuracy of the data is disputed by you;
    • the processing is unlawful but you refuse to delete it;
    • we no longer need the data, but you need them to assert, exercise or defend legal claims or
    • you have filed an objection against the processing in accordance with Art. 21 of the General Data Protection Regulation (GDPR) (DSGVO);
  • has the right, pursuant to Art. 20 of the General Data Protection Regulation (GDPR) (DSGVO), to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible;
  • the right to complain to a supervisory authority pursuant to Art. 77 DSGVO. As a rule, you can contact the supervisory authority at your usual place of residence or workplace or at our company headquarters.

If you have any questions regarding the collection, processing or use of your personal data, information, correction, blocking or deletion of data or revocation of consent given or objection to a specific use of data, please contact us directly via the contact data in our imprint.

Right of objection

If we process personal data as described above in order to protect our legitimate interests, which predominate within the scope of a weighing of interests, you can object to this processing with effect for the future. If the data is processed for direct marketing purposes, you can exercise this right at any time as described above. If the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons arising from your particular situation.

After exercising your right of objection, we will not process your personal data further for these purposes, unless we can prove compelling reasons worthy of protection for the processing, which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is for direct marketing purposes, in which we will not process your personal data for this purpose.